Policies - Sayles Landmark

Sayles Landmark

Our Location

642 Sayles Boulevard, Abilene, Texas 79605

Policies

Booking

You may book by calling 325.670.9402, or by using our website booking function. The quoted prices are before tax, and the state and local hotel tax rate in Abilene is 15%. One half of the total tab is required to be paid by credit card at the time of booking to secure the reservation. The other half is due no later than 30 days prior to arrival. We prefer the politeness of dealing with the financial business part of your stay prior to arrival, so we don’t have to discuss indelicate items such as money at the time of your arrival. That way, when you arrive, you are here to be welcomed and enjoy, not to transact a business deal.

Cancellations

Due to our size, cancellations affect us greatly, therefore, we adhere to a strict cancellation policy. As stated above, one half of the total bill is due at the time of booking. It secures your place in our property, and that room is being taken off the market and further guests are turned away. For that reason, the booking deposit is non refundable unless we can replace your booking with a replacement guest. At the 30 day prior to arrival date, the other half is due, and also non refundable, unless we can replace your booking with a replacement guest, at which time, the amount you have paid, minus a $50 processing fee, will be refunded to you. Please be advised at any cancellation made after booking and payment is subject to no refund where we are unable to replace your booking with a replacement guest.

Arrival / Departure

Arrival time is after 3:00 p.m. and Departure time is before 11:00 a.m. Please make arrangements with management for early arrival or late departure to determine if that is possible.

Swimming Pool

Pool hours are from 8:00 a.m. to 10:00 p.m. Please be advised that there is no life guard on duty, so this is “swim at your own risk”. We ask that you refrain from bringing any glass items near the pool, and that you respect the other guests regarding noise and usage.

Quiet Hours

Because of the size of our property, we ask that you be respectful of fellow guests regarding noise. We suggest “quiet hours” between 10 pm and 8 am in the halls, stairwells and public areas. If you are with a group and wanting to visit past 10 pm, please retreat to the Carriage House or to one of the outdoor spaces to continue your gathering. We are grateful that your mother taught you good manners and consideration for others for such a time as this! Thanks Mom!

Breakfast

Between 7:30 am and 9:00 am, we pamper you with Breakfast. in the rustic Gentleman’s Parlor. The menu will vary but will be delicious and delightfully presented! We request that you make arrangements prior to arrival if you have special dietary concerns. For your convenience, you may come and go at will and may serve yourself. You can choose a private table for 2 or you may decide to join new friends at a larger table, its up to you. Have it your way!

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